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Thursday, July 24, 2008
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Payment Gateways
Introduction
What to Ask
Canadian Gateways
What to Ask
What to Ask - Ecommerce Payment Gateways
Merchant Accounts
How many applications are required to setup?
Are 4 major credit cards provided with this service?
Is my company name shown on my customer's credit card statement?
Do financial statements and/or business plans need to be provided for sign up?
Regardless of credit card used, are sales all deposited into one bank account at the same time?
Can I choose any bank for my sales deposits?
When will sales proceeds be deposited
Fees
Am I charged for all transactions, even if they are declined?
Do transaction fees include current security features to protect from fraud?
If not, what are the additional fees for these features?
Are there additional fees to third party providers?
Are detailed reports that include line-item detail included or extra?
Security
Is the protection of credit card data my responsibility?
Is the purchase of an SSL Certificate required?
Are Intrusion Detection and Firewall protection provided during the transaction?
Will I have assistance in defending chargebacks and identifying potential high risk transactions?
What security features are included?
Compliant with the Canadian Personal Information and Privacy Electronic Documents Act (PIPEDA)?
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